Agency OS - How-To Journeys

Three step-by-step procedures for running the dashboard end to end. Each step is one action, with a short clip of it happening live and what you should see next. Clips are recorded on seeded demo data, so no real client information appears.

1Connect a platform

Goal: a connected ad platform with data flowing into the dashboard. Admin~2 min
Before you start: have the login for the ad account you want to connect (Google Ads, Meta, GA4, etc.).
Sign in Open Connections Start the connect Authorize & pick account
1

Sign in

Enter your email and password, then click Sign In.

Signing in

You'll see your agency dashboard.

2

Open Connections

From the sidebar, open Connections and expand the platform you want.

Opening Connections

You'll see a card per platform with a green "connected" pill and last-sync time. Already-connected platforms list their accounts.

3

Start the connect

Click Connect Account (or + Add Account) and review the read-only consent.

Connect consent modal

You'll see what will happen and the permissions requested, then one button to continue to the provider.

4

Authorize, then pick the account

Sign in at the provider, then choose which account to connect and confirm.

Illustration: this screen only appears mid-redirect during a real provider sign-in, so it is recreated here.
Select account · Bloom Boutique ✓ · Summit Real Estate ✓ · "Connect 2 accounts"

You'll see the dashboard return to Connections; the first sync starts automatically and the account turns "Connected".

Done. The platform is connected and data begins syncing on its own.

2Set targets & alerts, then monitor

Goal: goals and threshold alerts in place, tracked from Home. Admin / Manager~3 min
Open Targets & Alerts Create a target Add an alert Monitor on Home
1

Open Targets & Alerts

Open Targets & Alerts to see your goals and their status dots.

Targets tab

You'll see targets grouped by client, each showing actual vs goal and a green (on track) or red (behind) dot.

2

Create a target

Click + Create Target, then set scope, platform, metric, condition, and value.

Creating a target

You'll see the new target appear in the list with its status dot.

3

Open the Alerts tab

Switch to the Alerts tab to see your threshold rules.

Alerts tab

You'll see a table of rules: client, platform, the rule (e.g. "cpc > 5"), and status.

4

Add an alert

Click + Add Alert, then choose platform, metric, condition, value, and how often to check.

Adding an alert

You'll see the rule added; it starts checking on its interval and notifies you when breached.

5

Monitor on Home

Go to Home and watch your KPIs against the goals you just set.

Home dashboard

You'll see spend, conversions, ROAS and more with trend lines and vs-last-month deltas.

6

Act on a fired alert

Open the bell in the top bar to read fired alerts; click View to jump to the rule.

Notifications panel

You'll see each alert with its message, client, and time, plus View and Dismiss.

Done. Targets and alerts are live, and you can track everything from Home.

3Build & share a client report

Goal: a report generated or scheduled, and the client invited to view it. Admin / Manager~3 min
Pick a client Generate or schedule Open the client Invite to portal
1

Open Reporting & pick a client

Open Reporting and choose a client from the filter (this enables Generate).

Reporting page

You'll see that client's metrics, charts, and per-platform scorecards update.

2

Generate it now

Click Generate Report, choose the sections to include and a delivery method.

Generate report

You'll see the report open in a new tab (browser) or download as a PDF.

3

Or schedule it

Switch to the Schedule tab to send a recurring PDF automatically.

Schedule report

You'll see name, frequency, time, sections, and recipients; Save Schedule sets it running.

4

Review the report

The report opens white-labeled with your agency's logo and colors. Use Print / Save as PDF to export.

Illustration of the print/PDF output.
Digital Marketing Report · cover, Performance Overview, Google Ads, Meta, GA4, SEO, All Campaigns

You'll see a clean, client-ready document with no "Agency OS" branding anywhere.

5

Open the client

Go to Clients and open the client you want to give access to.

Client detail

You'll see the client's summary, team members, and a Client portal access section.

6

Invite to the portal

Click Invite Client, enter their name and email, and send.

Invite client

You'll see "Invitation sent". They get an email, set a password, and land on their own read-only portal.

The client only ever sees their own data, read-only. They cannot change anything.
Done. The report is ready to share and the client can view their dashboard.

RWho can do what

Admin

Everything, plus Settings: connect platforms, manage the team, control portal access.

Manager

All clients, reports, targets, and client invites. No Settings.

Member

Only assigned clients. View and report; no team or settings.

ActionAdminManagerMember
View Home & ReportingYesYesAssigned
Generate / schedule reportsYesYesNo
Create targets & alertsYesYesAssigned
Connect / reconnect platformsYesView onlyView only
Invite a client to the portalYesYesNo
Manage team & settingsYesNoNo
Clips are real screen recordings of the live app signed in as a test admin, on seeded demo data. Two screens are illustrations rather than recordings, because they cannot be captured from the running app: the provider account-picker (step 1.4, only exists mid sign-in redirect) and the generated PDF report (step 3.4).